Table of Contents

If you have issues with your Statping instance, this page will help you solve them. Before doing anything, I recommend updating to the latest version of Statping.

Update to Latest Version

Updating Statping is very simple, you can choose one of the options below:

Run command: statping update (you may need to run sudo depending on your server)
or Run command: curl -o- -L https://statping.com/install.sh | bash
or download tar.gz file from Latest Releases and extract for statping.

Blank/White Page

If your Statping instance is only showing a blank white page, this means there's an issue with CSS or JS assets.

Update to the latest version of Statping
Delete the assets folder if you have one
Restart Statping instance

Database Migration Errors

If you notice a database error during migration, you can reset your Statping instance while keeping previous data so you won't have to re-input.

In your Statping directory (contains config.yml) run command: statping export. This will export all elements into a timestamped JSON file. This file will not include previous hits or failures.
Delete assets folder if you have one.
Delete and Recreate MySQL, Postgres database, or delete statping.db.
Import previous data by running: statping import backup.json (replace backup.json with your exported filename)

Deleting Old Records

DELETE FROM hits WHERE created_at < '2020-02-21 00:00:00'; // Delete hits older than
DELETE FROM failures WHERE created_at < '2020-02-21 00:00:00'; // Delete failures older than