diff --git a/Automatic-rules.md b/Automatic-rules.md new file mode 100644 index 0000000..4ed8bb5 --- /dev/null +++ b/Automatic-rules.md @@ -0,0 +1,13 @@ +Our system performs multiple automatic CRON jobs related to your orders + +### Automatic Order cancellation +We cancel all orders matching next criteria. Not related to Reissues +* Trial order will be suspended/cancelled if validation processed not passed within 30-days + * for Comodo/GGSSL Trial orders, you can re-order Trial SSL again for the same CN + * for RapidSSL Trial, re-orders for the same CN will be rejected by RapidSSL CA +* DV certificates will be auto-refunded/cancelled if validation process not passed within 45 days. +* OV/EV certificates will be auto-refunded/cancelled if validation process not passed within 60 days. + +### Automatic Invoice cancellation +We cancel all invoices matching next criteria. Not Related to GGM (monthly invoices) +* Unpaid within 20 days \ No newline at end of file