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Hunter Long 2020-09-18 12:49:08 -07:00
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If you have issues with your Statping instance, this page will help you solve them. Before doing anything, I recommend updating to the latest version of Statping.
### Update to Latest Version
Updating Statping is very simple, you can choose one of the options below:
- Run command: `statping update` (you may need to run sudo depending on your server)
- or Run command: `curl -o- -L https://statping.com/install.sh | bash`
### Blank/White Page
If your Statping instance is only showing a blank white page, this means there's an issue with CSS or JS assets.
- Update to the latest version of Statping
- Delete the `assets` folder if you have one
- Restart Statping instance
### Database Migration Errors
If you notice a database error during migration, you can reset your Statping instance while keeping previous data so you won't have to re-input.
- In your Statping directory (contains config.yml) run command: `statping export`. This will export all elements into a timestamped JSON file.
- Delete `assets` folder if you have one.
- Delete and Recreate MySQL, Postgres database, or delete `statping.db`.
- Import previous data by running: `statping import backup.json` (replace backup.json with your exported filename)