mirror of https://github.com/portainer/portainer
Change Issues so we can move to discussions
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---
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name: Bug Report
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name: Bug report
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description: Create a report to help us improve.
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about: Create a bug report
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labels: kind/bug,bug/need-confirmation
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title: ''
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body:
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labels: bug/need-confirmation, kind/bug
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assignees: ''
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---
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<!--
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- type: markdown
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attributes:
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value: |
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# Welcome!
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The issue tracker is for reporting bugs. If you have an [idea for a new feature](https://github.com/samdulam/dashy/discussions/categories/ideas) or a [general question about Portainer](https://github.com/samdulam/dashy/discussions/categories/help) please post in our [GitHub Discussions](https://github.com/samdulam/dashy/discussions).
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You can also ask for help in our [community Slack channel](https://join.slack.com/t/portainer/shared_invite/zt-txh3ljab-52QHTyjCqbe5RibC2lcjKA).
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**DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS**.
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Thanks for reporting a bug for Portainer !
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- type: checkboxes
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id: terms
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attributes:
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label: Before you start please confirm the following.
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options:
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- label: Yes, I've searched similar issues on [GitHub](https://github.com/portainer/portainer/issues).
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required: true
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- label: Yes, I've checked whether this issue is covered in the Portainer [documentation](https://docs.portainer.io) or [knowledge base](https://portal.portainer.io/knowledge).
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required: true
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You can find more information about Portainer support framework policy here: https://www.portainer.io/2019/04/portainer-support-policy/
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- type: markdown
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attributes:
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value: |
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# About your issue
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Do you need help or have a question? Come chat with us on Slack https://portainer.io/slack/
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Tell us a bit about the issue you're having.
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Before opening a new issue, make sure that we do not have any duplicates
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How to write a good bug report:
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already open. You can ensure this by searching the issue list for this
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repository. If there is a duplicate, please close your issue and add a comment
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to the existing issue instead.
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Also, be sure to check our FAQ and documentation first: https://documentation.portainer.io/
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- Respect the issue template as much as possible.
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-->
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- Summarize the issue so that we understand what is going wrong.
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- Describe what you would have expected to have happened, and what actually happened instead.
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- Provide easy to follow steps to reproduce the issue.
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- Remain clear and concise.
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- Format your messages to help the reader focus on what matters and understand the structure of your message, use [Markdown syntax](https://help.github.com/articles/github-flavored-markdown).
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**Bug description**
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- type: textarea
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A clear and concise description of what the bug is.
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attributes:
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label: Problem Description
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description: A clear and concise description of what the bug is.
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validations:
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required: true
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**Expected behavior**
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- type: textarea
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A clear and concise description of what you expected to happen.
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attributes:
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label: Expected Behavior
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description: A clear and concise description of what you expected to happen.
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validations:
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required: true
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**Portainer Logs**
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- type: textarea
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Provide the logs of your Portainer container or Service.
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attributes:
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You can see how [here](https://documentation.portainer.io/r/portainer-logs)
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label: Actual Behavior
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description: A clear and concise description of what actually happens.
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validations:
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required: true
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**Steps to reproduce the issue:**
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- type: textarea
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attributes:
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label: Steps to Reproduce
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description: Please be as detailed as possible when providing steps to reproduce.
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placeholder: |
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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validations:
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required: true
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1. Go to '...'
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- type: textarea
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2. Click on '....'
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attributes:
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3. Scroll down to '....'
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label: Portainer logs or screenshots
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4. See error
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description: Provide Portainer container logs or any screenshots related to the issue.
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validations:
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required: false
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**Technical details:**
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- type: markdown
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attributes:
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value: |
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# About your environment
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- Portainer version:
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Tell us a bit about your Portainer environment.
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- Docker version (managed by Portainer):
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- Kubernetes version (managed by Portainer):
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- Platform (windows/linux):
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- Command used to start Portainer (`docker run -p 9443:9443 portainer/portainer`):
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- Browser:
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- Use Case (delete as appropriate): Using Portainer at Home, Using Portainer in a Commercial setup.
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- Have you reviewed our technical documentation and knowledge base? Yes/No
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**Additional context**
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- type: input
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Add any other context about the problem here.
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attributes:
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label: Enter your Portainer version
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description: |
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Enter a valid Portainer version. Example: 2.18.4
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We only provide support for the most recent version of Portainer and the previous 3 versions. If you are on an older version of Portainer we recommend [upgrading first](https://docs.portainer.io/start/upgrade) in case your bug has already been fixed.
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validations:
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required: false
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- type: dropdown
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attributes:
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label: Portainer Edition
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multiple: false
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options:
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- 'Business Edition (BE/EE)'
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- 'Community Edition (CE)'
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validations:
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required: true
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- type: input
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attributes:
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label: Platform and Version
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description: |
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Enter your container management platform (Docker | Swarm | Kubernetes) along with the version.
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Example: Docker 24.0.3 | Docker Swarm 24.0.3 | Kubernetes 1.26
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You can find our supported platforms [in our documentation](https://docs.portainer.io/start/requirements-and-prerequisites).
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validations:
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required: true
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- type: input
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attributes:
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label: OS and Architecture
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description: |
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Enter your Operating System, Version and Architecture. Example: Ubuntu 22.04, AMD64 | Raspbian OS, ARM64
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validations:
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required: true
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- type: input
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attributes:
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label: Browser
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description: |
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Enter your browser and version. Example: Google Chrome 114.0
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validations:
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required: false
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- type: textarea
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attributes:
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label: What command did you use to deploy Portainer?
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description: |
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Example: `docker run -d -p 8000:8000 -p 9443:9443 --name portainer --restart=always -v /var/run/docker.sock:/var/run/docker.sock -v portainer_data:/data portainer/portainer-ce:latest`
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If you deployed Portainer using a compose file or manifest you can provide this here as well.
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validations:
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required: false
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- type: textarea
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attributes:
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label: Additional Information
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description: Any additional information about your environment, the bug, or anything else you think might be helpful.
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validations:
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required: false
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@ -1,5 +1,11 @@
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blank_issues_enabled: false
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blank_issues_enabled: false
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contact_links:
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contact_links:
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- name: Portainer Business Edition - Get 3 nodes free
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- name: Question
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url: https://www.portainer.io/take-3
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url: https://github.com/samdulam/dashy/discussions/new?category=help
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about: Portainer Business Edition has more features, more support and you can now get 3 nodes free for as long as you want.
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about: Ask us a question about Portainer usage or deployment.
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- name: Idea or Feature Request
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url: https://github.com/samdulam/dashy/discussions/new?category=ideas
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about: Suggest an idea or feature/enhancement that should be added in Portainer.
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- name: Portainer Business Edition - Get 3 Nodes Free
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url: https://www.portainer.io/take-3
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about: Portainer Business Edition has more features, more support and you can now get 3 nodes free for as long as you want.
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