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samdulam 1 year ago committed by GitHub
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.github/ISSUE_TEMPLATE/Bug_report.md vendored
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---
name: Bug report
about: Create a bug report
title: ''
labels: bug/need-confirmation, kind/bug
assignees: ''
---
name: Bug Report
description: Create a report to help us improve.
labels: kind/bug,bug/need-confirmation
body:
<!--
- type: markdown
attributes:
value: |
# Welcome!
The issue tracker is for reporting bugs. If you have an [idea for a new feature](https://github.com/samdulam/dashy/discussions/categories/ideas) or a [general question about Portainer](https://github.com/samdulam/dashy/discussions/categories/help) please post in our [GitHub Discussions](https://github.com/samdulam/dashy/discussions).
You can also ask for help in our [community Slack channel](https://join.slack.com/t/portainer/shared_invite/zt-txh3ljab-52QHTyjCqbe5RibC2lcjKA).
**DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS**.
Thanks for reporting a bug for Portainer !
- type: checkboxes
id: terms
attributes:
label: Before you start please confirm the following.
options:
- label: Yes, I've searched similar issues on [GitHub](https://github.com/portainer/portainer/issues).
required: true
- label: Yes, I've checked whether this issue is covered in the Portainer [documentation](https://docs.portainer.io) or [knowledge base](https://portal.portainer.io/knowledge).
required: true
You can find more information about Portainer support framework policy here: https://www.portainer.io/2019/04/portainer-support-policy/
- type: markdown
attributes:
value: |
# About your issue
Do you need help or have a question? Come chat with us on Slack https://portainer.io/slack/
Tell us a bit about the issue you're having.
Before opening a new issue, make sure that we do not have any duplicates
already open. You can ensure this by searching the issue list for this
repository. If there is a duplicate, please close your issue and add a comment
to the existing issue instead.
How to write a good bug report:
Also, be sure to check our FAQ and documentation first: https://documentation.portainer.io/
-->
- Respect the issue template as much as possible.
- Summarize the issue so that we understand what is going wrong.
- Describe what you would have expected to have happened, and what actually happened instead.
- Provide easy to follow steps to reproduce the issue.
- Remain clear and concise.
- Format your messages to help the reader focus on what matters and understand the structure of your message, use [Markdown syntax](https://help.github.com/articles/github-flavored-markdown).
**Bug description**
A clear and concise description of what the bug is.
- type: textarea
attributes:
label: Problem Description
description: A clear and concise description of what the bug is.
validations:
required: true
**Expected behavior**
A clear and concise description of what you expected to happen.
- type: textarea
attributes:
label: Expected Behavior
description: A clear and concise description of what you expected to happen.
validations:
required: true
**Portainer Logs**
Provide the logs of your Portainer container or Service.
You can see how [here](https://documentation.portainer.io/r/portainer-logs)
- type: textarea
attributes:
label: Actual Behavior
description: A clear and concise description of what actually happens.
validations:
required: true
**Steps to reproduce the issue:**
- type: textarea
attributes:
label: Steps to Reproduce
description: Please be as detailed as possible when providing steps to reproduce.
placeholder: |
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
validations:
required: true
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
- type: textarea
attributes:
label: Portainer logs or screenshots
description: Provide Portainer container logs or any screenshots related to the issue.
validations:
required: false
**Technical details:**
- type: markdown
attributes:
value: |
# About your environment
- Portainer version:
- Docker version (managed by Portainer):
- Kubernetes version (managed by Portainer):
- Platform (windows/linux):
- Command used to start Portainer (`docker run -p 9443:9443 portainer/portainer`):
- Browser:
- Use Case (delete as appropriate): Using Portainer at Home, Using Portainer in a Commercial setup.
- Have you reviewed our technical documentation and knowledge base? Yes/No
Tell us a bit about your Portainer environment.
**Additional context**
Add any other context about the problem here.
- type: input
attributes:
label: Enter your Portainer version
description: |
Enter a valid Portainer version. Example: 2.18.4
We only provide support for the most recent version of Portainer and the previous 3 versions. If you are on an older version of Portainer we recommend [upgrading first](https://docs.portainer.io/start/upgrade) in case your bug has already been fixed.
validations:
required: false
- type: dropdown
attributes:
label: Portainer Edition
multiple: false
options:
- 'Business Edition (BE/EE)'
- 'Community Edition (CE)'
validations:
required: true
- type: input
attributes:
label: Platform and Version
description: |
Enter your container management platform (Docker | Swarm | Kubernetes) along with the version.
Example: Docker 24.0.3 | Docker Swarm 24.0.3 | Kubernetes 1.26
You can find our supported platforms [in our documentation](https://docs.portainer.io/start/requirements-and-prerequisites).
validations:
required: true
- type: input
attributes:
label: OS and Architecture
description: |
Enter your Operating System, Version and Architecture. Example: Ubuntu 22.04, AMD64 | Raspbian OS, ARM64
validations:
required: true
- type: input
attributes:
label: Browser
description: |
Enter your browser and version. Example: Google Chrome 114.0
validations:
required: false
- type: textarea
attributes:
label: What command did you use to deploy Portainer?
description: |
Example: `docker run -d -p 8000:8000 -p 9443:9443 --name portainer --restart=always -v /var/run/docker.sock:/var/run/docker.sock -v portainer_data:/data portainer/portainer-ce:latest`
If you deployed Portainer using a compose file or manifest you can provide this here as well.
validations:
required: false
- type: textarea
attributes:
label: Additional Information
description: Any additional information about your environment, the bug, or anything else you think might be helpful.
validations:
required: false

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blank_issues_enabled: false
contact_links:
- name: Portainer Business Edition - Get 3 nodes free
url: https://www.portainer.io/take-3
about: Portainer Business Edition has more features, more support and you can now get 3 nodes free for as long as you want.
- name: Question
url: https://github.com/samdulam/dashy/discussions/new?category=help
about: Ask us a question about Portainer usage or deployment.
- name: Idea or Feature Request
url: https://github.com/samdulam/dashy/discussions/new?category=ideas
about: Suggest an idea or feature/enhancement that should be added in Portainer.
- name: Portainer Business Edition - Get 3 Nodes Free
url: https://www.portainer.io/take-3
about: Portainer Business Edition has more features, more support and you can now get 3 nodes free for as long as you want.
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