26 lines
1.6 KiB
HTML
26 lines
1.6 KiB
HTML
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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
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<html><head><meta content="text/html; charset=UTF-8" http-equiv="content-type"><title>Bug Reports</title>
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<link rel="stylesheet" href="styles.css" type="text/css"></head>
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<body>
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<h1>Bug Reports</h1><p>
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If
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you find that Notepad++ isn't working correctly or plain crashing,
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you probably encountered a bug. First check if you have the latest
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version, each release Notepad++ gets improved and bugs get fixed
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(unfortunately, sometimes added as well so always tread careful when
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updating). Also, if you just added or opgraded a plugin, it could be the cause of the bug.<p>
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Then,
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check if a plugin causes the trouble. Remove all plugins or start
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with the command line option to disable all plugins and see if the
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issue persists. If so:<p>
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Check
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the forums: maybe other users noticed it as well and found a fix or
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are in discussion.<p>
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Check
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the Bug tracker
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(<a target="_blank" href="https://sourceforge.net/tracker2/?group_id=95717&atid=612382">https://sourceforge.net/tracker2/?group_id=95717&atid=612382</a>):
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maybe the bug is already detected and added to the list. Search for
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it and if it's not there, you can add it and help the developers find
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and fix it (always be very clear what the problem is, what causes it
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and how to reproduce it. Crash reports are, unfortunately, currently
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not very helpful, a description on how to reproduce the crash is). Also please zip or 7-zip the NppDump.dmp file if any was produced, and attach it to the report: it contains the internal state of Notepad++ when the crash took place, an is invaluable to developpers.</body></html>
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