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87 lines
2.4 KiB
87 lines
2.4 KiB
from urllib.parse import urljoin
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from django.conf import settings
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from django.template.loader import render_to_string
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from django.utils.translation import ugettext as _
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from . import const
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from notifications.notifications import UserMessage
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from common.utils import get_logger
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from .models import Ticket
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logger = get_logger(__file__)
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class BaseTicketMessage(UserMessage):
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title: ''
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ticket: Ticket
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content_title: str
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@property
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def subject(self):
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return self.title.format(self.ticket.title, self.ticket.get_type_display())
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@property
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def ticket_detail_url(self):
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return urljoin(settings.SITE_URL, const.TICKET_DETAIL_URL.format(id=str(self.ticket.id)))
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def get_html_msg(self) -> dict:
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context = dict(
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title=self.content_title,
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ticket_detail_url=self.ticket_detail_url,
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body=self.ticket.body.replace('\n', '<br/>'),
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)
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message = render_to_string('tickets/_msg_ticket.html', context)
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return {
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'subject': self.subject,
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'message': message
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}
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@classmethod
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def gen_test_msg(cls):
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return cls(None)
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class TicketAppliedToAssignee(BaseTicketMessage):
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title = _('New Ticket - {} ({})')
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def __init__(self, user, ticket):
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self.ticket = ticket
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super().__init__(user)
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@property
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def content_title(self):
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return _('Your has a new ticket, applicant - {}').format(
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str(self.ticket.applicant_display)
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)
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@classmethod
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def gen_test_msg(cls):
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from .models import Ticket
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from users.models import User
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ticket = Ticket.objects.first()
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user = User.objects.first()
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return cls(user, ticket)
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class TicketProcessedToApplicant(BaseTicketMessage):
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title = _('Ticket has processed - {} ({})')
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def __init__(self, user, ticket, processor):
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self.ticket = ticket
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self.processor = processor
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super().__init__(user)
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@property
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def content_title(self):
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return _('Your ticket has been processed, processor - {}').format(str(self.processor))
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@classmethod
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def gen_test_msg(cls):
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from .models import Ticket
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from users.models import User
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ticket = Ticket.objects.first()
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user = User.objects.first()
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processor = User.objects.last()
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return cls(user, ticket, processor)
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