mirror of https://github.com/jumpserver/jumpserver
You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
71 lines
2.1 KiB
71 lines
2.1 KiB
# -*- coding: utf-8 -*-
|
|
#
|
|
from urllib.parse import urljoin
|
|
from django.conf import settings
|
|
from django.utils.translation import ugettext as _
|
|
|
|
from common.utils import get_logger
|
|
from common.tasks import send_mail_async
|
|
from . import const
|
|
|
|
logger = get_logger(__file__)
|
|
|
|
|
|
def send_ticket_applied_mail_to_assignees(ticket, assignees):
|
|
if not assignees:
|
|
logger.debug("Not found assignees, ticket: {}({}), assignees: {}".format(
|
|
ticket, str(ticket.id), assignees)
|
|
)
|
|
return
|
|
|
|
subject = _('New Ticket: {} ({})'.format(ticket.title, ticket.get_type_display()))
|
|
ticket_detail_url = urljoin(
|
|
settings.SITE_URL, const.TICKET_DETAIL_URL.format(id=str(ticket.id))
|
|
)
|
|
message = _(
|
|
"""<div>
|
|
<p>Your has a new ticket</p>
|
|
<div>
|
|
<b>Ticket:</b>
|
|
<br/>
|
|
{body}
|
|
<br/>
|
|
<a href={ticket_detail_url}>click here to review</a>
|
|
</div>
|
|
</div>
|
|
""".format(
|
|
body=ticket.body.replace('\n', '<br/>'),
|
|
ticket_detail_url=ticket_detail_url
|
|
)
|
|
)
|
|
if settings.DEBUG:
|
|
logger.debug(message)
|
|
recipient_list = [assignee.email for assignee in assignees]
|
|
send_mail_async.delay(subject, message, recipient_list, html_message=message)
|
|
|
|
|
|
def send_ticket_processed_mail_to_applicant(ticket):
|
|
if not ticket.applicant:
|
|
logger.error("Not found applicant: {}({})".format(ticket.title, ticket.id))
|
|
return
|
|
subject = _('Ticket has processed: {} ({})').format(ticket.title, ticket.get_type_display())
|
|
message = _(
|
|
"""
|
|
<div>
|
|
<p>Your ticket has been processed</p>
|
|
<div>
|
|
<b>Ticket:</b>
|
|
<br/>
|
|
{body}
|
|
<br/>
|
|
</div>
|
|
</div>
|
|
""".format(
|
|
body=ticket.body.replace('\n', '<br/>'),
|
|
)
|
|
)
|
|
if settings.DEBUG:
|
|
logger.debug(message)
|
|
recipient_list = [ticket.applicant.email]
|
|
send_mail_async.delay(subject, message, recipient_list, html_message=message)
|