diff --git a/apps/tickets/serializers/ticket/ticket.py b/apps/tickets/serializers/ticket/ticket.py
index edeb97ad2..c5ed1a8d3 100644
--- a/apps/tickets/serializers/ticket/ticket.py
+++ b/apps/tickets/serializers/ticket/ticket.py
@@ -39,9 +39,10 @@ class TicketSerializer(OrgResourceModelSerializerMixin):
         tp = self.fields.get('type')
         if not tp:
             return
-        choices = tp.choices
-        choices.pop(TicketType.general, None)
-        tp.choices = choices
+        excluded_value = TicketType.general
+        self.fields['type'].choices = [
+            (value, label) for value, label in tp.choices.items() if value != excluded_value
+        ]
 
     @classmethod
     def setup_eager_loading(cls, queryset):