diff --git a/apps/tickets/notifications.py b/apps/tickets/notifications.py
index 3fa0e5a82..26997b0dc 100644
--- a/apps/tickets/notifications.py
+++ b/apps/tickets/notifications.py
@@ -87,7 +87,7 @@ class BaseTicketMessage(UserMessage):
@property
def spec_items(self):
fields = self.ticket._meta.local_fields + self.ticket._meta.local_many_to_many
- excludes = ['ticket_ptr']
+ excludes = ['ticket_ptr', 'flow']
item_names = [field.name for field in fields if field.name not in excludes]
return self._get_fields_items(item_names)
diff --git a/apps/tickets/templates/tickets/ticket_approve_diff.html b/apps/tickets/templates/tickets/ticket_approve_diff.html
index 9fe6b80e0..8426b34ed 100644
--- a/apps/tickets/templates/tickets/ticket_approve_diff.html
+++ b/apps/tickets/templates/tickets/ticket_approve_diff.html
@@ -2,6 +2,7 @@
{{ approve_info }}
+{% if content %}
+{% endif %}